Apex Health Services
Apex Health Services
Farewell 2022, Thanks For Being A Good Year
Staff | 12/27/2022
The year 2022 has come to an end. We must say a big thank you to our clients for trusting us. We want to acknowledge that our achievements this year would not have been possible without the commitment and dedication of our outstanding team. As we prepare to step into the New Year, we hope to enjoy even more success and share it with all of our clients, who have consistently encouraged us to push the boundaries to meet their needs.
Looking back, 2022 helped us reach new heights. We faced and overcame a number of challenges, helping our clients with the stress of medical-facility closures and the increasing need for decommissions. Responding to these needs, in 2022, our primary focus was hospital decommission services. We were to achieve excellence in Customer Service while optimizing our existing workflow.
Keeping these goals in mind, we have been able to attain a 98% Customer Satisfaction rate. Our workflow was enhanced as significant changes were made, automating 60% of our manual tasks to meet increasing client demands. We are proud that we were able to meet and often exceed expectations.
The stakes in medical facility transitions are high. We are grateful to the clients and stakeholders who have trusted us to get their important work done right. We’d like to thank:
- Our clients for their honest feedback on our services. To find and implement their best suggestions, we examined and analyzed hundreds of customer surveys.
- Atlas® Van Lines, our global partner that is always ready to adapt to new challenges.
- Our exceptional team members, who have passionately worked towards completing customer requests with the highest standards of commitment, reliability and punctuality.
Apex Health Services has been providing quality services for more than two decades and we look forward to continuing to serve our clients with distinction in 2023. With the ever-changing landscape of the medical industry, we are committed to staying ahead of the curve and providing the best possible experience for you–our clients. With continued investment in people and technology, we are confident in our ability to do so. Look out for more exciting things from us in the future!